Market Response Representative (Inbound Sales)
Justworks is a technology company that levels the playing field for all small
businesses. Through our software and as a partner, we help our customers take care of their teams, streamline their operations, and navigate the complex aspects of managing a workforce with confidence.
Job Description
Who You Are
===============
As a Marketing Response Representative you will help Justworks’ Marketing team generate sales qualified appointments. You will be responding and qualifying all inbound marketing leads through phone, e-mail and chat, and helping coordinate revenue opportunities for Account Executives. You will work closely with Sales and Marketing and be the first touch point for small business owners looking to shop for a new HR solution. This is an excellent opportunity to gain a deep understanding of our sales and marketing processes, systems and operational structure. This role doesn’t require cold calling or prospecting but it does require someone who is confident and diligent with a high level of service orientation. Additionally, you’ll develop prospect insights focusing on persona and vertical segmentation that will be shared with various teams within Justworks.
Your Success Profile
========================
What You Will Work On
-------------------------
- Qualify new inbound prospects based on predetermined criteria and size
- Maintain accurate data in Salesforce and Pardot
- Develop and foster relationships across Sales and Demand Generation teams
- Facilitate the sales process and help prospects navigate through quotes and product demos
- Support and give feedback to our Marketing regarding channel performance
- Become a trusted advisor to small businesses and help them navigate their HR choices
- Understand the Justworks product inside and out and evangelize it in the small business world
- Become an expert in the field of outsourced HR solutions
- Gain an understanding of our demand channels
- Work on ad-hoc marketing projects and new initiatives
- Performs other related duties as assigned
How You Will Do Your Work
-----------------------------
As a Market Response Representative (Inbound Sales), how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
------------------
- Minimum 2 years experience in a prospect facing sales role, ideally in Tech
- Minimum 1 year experience with Jira, Asana or other project management software
- Minimum 1 year working on projects involving Salesforce or other CRM
- An effective communicator, having worked with both prospects and internal sales teams
- An organized individual who demonstrates strong attention to detail while maintaining a queue of multiple lead sources with varying needs
- Demonstrates the ability to listen with a purpose to gather important information during a sales call and/or meeting
- A self-starter who is continually learning and developing
- You’re an overachiever. You never quit, never take no for an answer, and ultimately succeed in everything you do!
- Experience with HRIS a plus
The base wage range for this position based in our New York City Office is targeted at $28.85 to $31.74 per hour.
#LI-Hybrid #LI-JT1
Who You Are
As a Marketing Response Representative you will help Justworks’ Marketing team generate sales qualified appointments. You will be responding and qualifying all inbound marketing leads through phone, e-mail and chat, and helping coordinate revenue opportunities for Account Executives. You will work closely with Sales and Marketing and be the first touch point for small business owners looking to shop for a new HR solution. This is an excellent opportunity to gain a deep understanding of our sales and marketing processes, systems and operational structure. This role doesn’t require cold calling or prospecting but it does require someone who is confident and diligent with a high level of service orientation. Additionally, you’ll develop prospect insights focusing on persona and vertical segmentation that will be shared with various teams within Justworks.
Your Success Profile
What You Will Work On
- Qualify new inbound prospects based on predetermined criteria and size
- Maintain accurate data in Salesforce and Pardot
- Develop and foster relationships across Sales and Demand Generation teams
- Facilitate the sales process and help prospects navigate through quotes and product demos
- Support and give feedback to our Marketing regarding channel performance
- Become a trusted advisor to small businesses and help them navigate their HR choices
- Understand the Justworks product inside and out and evangelize it in the small business world
- Become an expert in the field of outsourced HR solutions
- Gain an understanding of our demand channels
- Work on ad-hoc marketing projects and new initiatives
- Performs other related duties as assigned
How You Will Do Your Work
As a Market Response Representative (Inbound Sales), how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- Minimum 2 years experience in a prospect facing sales role, ideally in Tech
- Minimum 1 year experience with Jira, Asana or other project management software
- Minimum 1 year working on projects involving Salesforce or other CRM
- An effective communicator, having worked with both prospects and internal sales teams
- An organized individual who demonstrates strong attention to detail while maintaining a queue of multiple lead sources with varying needs
- Demonstrates the ability to listen with a purpose to gather important information during a sales call and/or meeting
- A self-starter who is continually learning and developing
- You’re an overachiever. You never quit, never take no for an answer, and ultimately succeed in everything you do!
- Experience with HRIS a plus
The base wage range for this position based in our New York City Office is targeted at $28.85 to $31.74 per hour.
#LI-Hybrid #LI-JT1
