People Operations Lead

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 by our CTO, Kyle Spearrin, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

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Team Bitwarden is fully distributed with team members around the world. As People Ops Lead you will play a central role in creating a productive and supportive work environment for all Bitwarden team members. We will look to you for managing and improving HRIS systems and programs currently in place, managing and supporting other PeopleOps team members, and of course supporting all Bitwarden team members across the globe as we go through our next phase of growth. You will report directly to the CEO.

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RESPONSIBILITIES

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• Develop and implement People Ops strategies aligned with our mission and vision, and work closely with the CEO and executive team to drive organizational success.
• Oversee all aspects of the employee lifecycle, including recruitment, onboarding, performance management, compensation, and offboarding.
• Foster a culture that creates engagement, belonging, learning, and high performance.
• Coach, advise, give feedback, and help set priorities for the People team.
• Work alongside our recruiting manager on talent forecasting, capacity planning, and hiring metrics to ensure we are meeting our company goals.
• Partner with department leaders and managers to support engagement and performance initiatives, map out career progression opportunities, facilitate difficult conversations, and promote a culture of continuous feedback.
• Champion, operationalize, and reinforce our GRIT values throughout the organization.
• Manage an annual program of team building activities, workshops, and learning opportunities.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance processes.
• Serve as a trusted advisor to senior leadership on people-related matters and contribute to strategic decision-making processes.
• Ensure compliance with employment laws and regulations and maintain policies and procedures.

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WHAT YOU BRING TO BITWARDEN

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• Proven track record of developing and implementing HR strategies and initiatives that drive employee engagement, development, and retention.
• Ability to act as a player / coach — collaborating and contributing alongside a small team.
• Strategic thinker with the ability to translate business goals into People initiatives and programs.
• Experience in: organizational development, recruiting & hiring, compensation & benefits, employee engagement, employee development, Diversity, Equity, & Inclusion, and performance assessment and support systems.
• Clear and compelling written & verbal communication.
• Experience working in or with distributed, rapid-growth companies, ideally transitioning from about 200 to 500+ employees.

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WHAT TO EXPECT IN THE INTERVIEW PROCESS

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Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

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• Interview with our Recruiting Manager
• Interview with our CEO, Michael Crandell
• Interview with People Ops team member
• Interview with our CFO, Stephen Morrison
• Reference calls

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A FEW REASONS TO WORK WITH US

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• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

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A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists. 

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In the United States, the starting base compensation range for this role is $130,000-$165,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the US will differ based on the market.

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