Posted on 
Dec 18, 2023

Technical Writer

Mid-Senior ICs
Engineering
Boomi
Boomi
Boomi
Private
1001-5000
Software, Security & Developer Tools

Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere.

Job Description

About the team and role

We’re looking for a Technical Writer to join the Product Content team. This is a mighty group of Technical Writers and UX Writers who strive to deliver accurate, concise, and well-written technical documentation, online help, error messages, and UI text that helps users to perform their tasks.

 

The team is seeking someone with unique skills, experiences, and qualities, to add to the diversity of our group. We want someone who shares a knack for simplifying complexity, so that information is presented to users in clear, consumable, and actionable ways.

 

As a technical writer, you’ll work with agile software engineering teams to write and maintain documentation around cloud apps, iPaas, network management, workflow automation, and more. You’ll thrive here, if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration.

 

Essential requirements

  • At least 2 years of experience as a technical writer for an agile software company.
  • Ability to grasp technical concepts, research, analyze specifications, and communicate them clearly and precisely in plain language.
  • Excellent organization, written, and verbal communication skills.
  • You can collaborate effectively with agile software engineering teams to write technical documentation that is easy to read, understand, and navigate.
  • You are excited to learn new tools and technologies.

 

What you'll do at Boomi

  • Write and maintain software documentation for a highly technical product.
  • Collaborate cross functionally and with other technical writers to address customer feedback, maintain internal process documentation, close documentation tickets, and work on strategic content initiatives.
  • Work closely with engineers to understand requirements, gather information, and translate complex technical concepts into user-friendly content.
  • Use software and issue-tracking tools to track your work, technical accuracy, and status.
  • Adapt to a fast-paced, multi-team agile environment with a willingness to learn and grow.

#LI-KT1

About the team and role

We’re looking for a Technical Writer to join the Product Content team. This is a mighty group of Technical Writers and UX Writers who strive to deliver accurate, concise, and well-written technical documentation, online help, error messages, and UI text that helps users to perform their tasks. 

 

The team is seeking someone with unique skills, experiences, and qualities, to add to the diversity of our group. We want someone who shares a knack for simplifying complexity, so that information is presented to users in clear, consumable, and actionable ways.

 

As a technical writer, you’ll work with agile software engineering teams to write and maintain documentation around cloud apps, iPaas, network management, workflow automation, and more. You’ll thrive here, if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration. 

 

Essential requirements

  • At least 2 years of experience as a technical writer for an agile software company.

  • Ability to grasp technical concepts, research, analyze specifications, and communicate them clearly and precisely in plain language.

  • Excellent organization, written, and verbal communication skills.

  • You can collaborate effectively with agile software engineering teams to write technical documentation that is easy to read, understand, and navigate.

  • You are excited to learn new tools and technologies.

 

What you'll do at Boomi

  • Write and maintain software documentation for a highly technical product.

  • Collaborate cross functionally and with other technical writers to address customer feedback, maintain internal process documentation, close documentation tickets, and work on strategic content initiatives.

  • Work closely with engineers to understand requirements, gather information, and translate complex technical concepts into user-friendly content.

  • Use software and issue-tracking tools to track your work, technical accuracy, and status.

  • Adapt to a fast-paced, multi-team agile environment with a willingness to learn and grow.

#LI-KT1

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