How You’ll Make An Impact

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As a Principal Product Designer, you’ll influence our organization and the user experience of our platform as a Design Lead embedded in one of our product teams. We’re seeking a highly-experienced, T-shaped generalist to join our growing UX practice and evolve the product design discipline. If you are a research-driven Interaction Designer with strong verbal and visual communication skills, attention to detail, and a team-oriented spirit—let’s talk. You’ll be essential to ensuring that our product solutions are optimized for customer needs, and that we position people for success in attaining their goals through Boomi. This role reports to Sr. Director UX, & UI Engineering. You’ll be working side-by-side with other Product Managers, Designers, as well as the UX Researchers, Design Technologists, Content Strategists, and Technical Writers that comprise the Product & Technology Organization. We are a fluid, collaborative, cross-functional team.

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What You’ll Do

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• Run design thinking workshops to bring clarity to the problem and alignment on the design vision for new areas of services that Boomi intends to expand into.
• Collaborate and communicate across teams and roles; set clear expectations and guidance for the designers supporting your efforts; and effectively managing “up”
• Design with consistency, attention to detail, and with a knowledge of inclusivity and accessibility
• Exhibit familiarity with qualitative research methods and knowing how to incorporate research findings into designs
• Contribute to our Design System, UI guidelines, and their maintenance, including ownership of the stewardship and communication of patterns to product teams
• Think both conceptually and pragmatically about product strategy to ensure that Boomi remains an industry leader

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The Experience You Bring

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• Professional experience in the design of complex business systems and applications,  

or product development, with some experience leading those efforts

• Exceptional verbal and visual communication skills, along with presentation and negotiation skills
• A ‘niche’ area of strength, e.g., technical abilities, familiarity with HTML and CSS, conceptual design abilities, visual design, design systems, or content strategy
• A top notch & complete portfolio that illustrates your sense of color and design; You also understand how to use scale and contrast, balance and hierarchy across the design.
• Exhibit familiarity with qualitative research methods like competitive analysis, heuristic evaluation, prototype testing and knowing how to incorporate research findings into designs
• Bachelor’s or associate degree in graphic design, visual arts, or similar.
• 7+ years of experience as a product designer, problem solver or similar.

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Location

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Conshohocken, PA

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Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

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Compensation and Benefits

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Boomi is committed to fair and equitable compensation practices. An overview of our benefits can be found here.

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#LI-ES1

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Who You Are

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You are a key member of the Justworks People Team.  As Senior Compensation Analyst, you will run our compensation programs to attract and retain top talent across our business, and will serve as an internal compensation consultant. The Senior Compensation Analyst will help ensure that our compensation programs remain competitive and align with our business strategies, by providing vital data and insight to the people team, Finance colleagues and business leaders across Justworks.

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Your Success Profile

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What You Will Work On

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• Be the market data expert and own all aspects of compensation data and analysis throughout the full employee life cycle including data reporting, updates and audits
• Conduct and manage compensation benchmarking and survey participation in conjunction with compensation leadership to support competitive analysis of compensation programs within the industry.
• Support People Partners on compensation related issues and work closely with Recruiting in the offer process
• Develop and manage compensation communication materials
• Work closely with Finance professionals to manage compensation budgets throughout the year
• Partner with Compensation leadership to challenge existing processes and tools to ensure continuous improvement
• Support various compensation projects from planning and implementation to execution. Projects include, but are not limited to, job architecture redesign, salary analysis, creation of salary structure and reorganizations.
• Partner with internal teams (People Business Partners, People Operations, finance leads and clients) and external consultants to continuously improve processes and to develop a deep understanding of job responsibilities for evaluation of pay level, external market benchmarks and internal equity to influence pay decisions on offers, pay adjustments and promotions. Streamline the job evaluation process and ensure a consistent approach.
• Support the People Business Partners and People Operations in performing the annual merit review process and pay equity analysis
• Support the compensation review process
• Develop and iterate data analytics and ad hoc reporting on People and Compensation data
• Other duties as needed based on departmental and/or organizational needs.

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How You Will Do Your Work

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As a Senior Compensation Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

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• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

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In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

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• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

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Qualifications

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• Minimum of 3 years of previous experience in both cash compensation and equity administration
• Working knowledge and experience of Workday required
• Outstanding verbal and written communication skills
• Detail-oriented with a core focus on ensuring data integrity and accuracy
• Adaptable to the changing needs of a fast moving, high growth organization
• Solid understanding of compensation technology and tools, including advanced Excel skills required
• Systems and analytical thinker who has the ability to see how organizational systems (e.g., tools, processes, people) interact and influence each other, and how systems create and contribute to specific issues and strengths
• Vigilant in maintaining confidentiality and discretion at all times
• Ability to maintain a sense of urgency and execute quickly and efficiently
• Demonstrated ability to assess and resolve issues, while translating complex information to concise and understandable terms, with minimal directionDemonstrated organizational and project management skills
• Team player who is approachable and supportive; comfortable doing the analytical work required but also able to think strategically
• Self-starter mentality who is comfortable working in an ambiguous, fast-paced, start-up environment

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The base wage range for this position based in our New York City Office is targeted at $109,000-120,000 per year.

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#LI-Hybrid #LI-KC2

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About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the Role  

As a Starburst Data Customer Support Engineer, you will be responsible for supporting our SEP (Starburst Enterprise Platform) and Galaxy customers that submit break/fix and other technical inquiries. You will work on a wide range of support matters including but not limited to configuration, security, integration, and cluster issues to ensure our customers can maximize their experience with Starburst products. Additionally, this role serves as a liaison to ensure that customers receive appropriate and timely service.   

We're looking for highly motivated individuals with backgrounds in deploying and debugging complex systems. Background in distributed systems, Hadoop, cloud technologies, security, DBMSs, and navigating a complex Java codebase are beneficial technical skills. Equally important are strong communication skills, and the ability to function in a fast-paced dynamic environment when needed.   

Trino encompasses a wide range of technologies, therefore a curiosity to learn and explore various approaches and solutions is a must, and most important is the desire and ability to learn and work cross-functionally in a highly customer-success-oriented company.  

Working hours are 7am - 4pm EST.  

As a Customer Support Engineer at Starburst you will: - Respond to and resolve Galaxy & SEP customer inquiries via chat, email, or call session, within specified SLA windows

• Contribute to our customer-facing self-serve knowledge base
• Collaborate with our pre and post-sales teams to ensure cross-functional alignment and customer satisfaction
• Enthusiastically participate in ongoing personal learning including active participation in team training and development
• Escalate and manage escalated issues with Engineering to ensure good outcomes for our customers

Some of the things we look for: - Big Data (Hadoop, Data Lakes, Spark)

• Docker and Kubernetes
• Cloud technologies (AWS, Azure, GCP)
• Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
• SSL/TLS
• Linux Skills
• DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

$85,000 - $105,000 a yearThe base salary range for this US full-time position is $85,000 - $105,000 (+ bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the Role  

Starburst is looking for a creative, hardworking, and passionate Sr. Product Marketing Manager who wants to have an impact at a hyper-growth data and analytics company. In this role, you will work closely with product management, sales, marketing, and partner teams to develop compelling content and drive GTM initiatives to drive growth and adoption of Starburst products. Ideally looking for someone with technical content, product marketing, and/or product management experience at an enterprise software company in the database or analytics space.As a Sr. Product Marketing Manager at Starburst you will: - Own the messaging, positioning, and content strategy for Starburst Enterprise and our ecosystem partnerships

• Develop our unique value prop and differentiation, including competitive messaging
• Collaborate with sales, marketing, and product teams to support and develop GTM content
• Create compelling content for both internal and external audiences, including messaging guides, whitepapers, blog posts, web content for targeted use cases
• Work with cross-functional teams to build and help execute campaigns, events, presentations based on your developed expertise
• Enable internal and external stakeholders.  Work with sales enablement, demand gen, partner teams, and others to ensure consistent messaging across all channels.
• Become a trusted expert in our products and ecosystems in which we play

Some of the things we look for:- Embodies Starburst values of character, competence, and ownership

• Experience in enterprise software product marketing or product management is preferred
• Proven ability to up-level technical concepts to focus on business value, alongside features/functions
• Empathetic team member who can lead cross-functional teams and projects
• Proactive, self-starter capable of independently running projects
• Strong written and verbal communication skills
• Experience in data platforms or analytics is a plus
• Startup experience is a plus
• Technical undergrad degree (e.g. computer science, engineering, data science) preferred but not required
• MBA or equivalent experience (e.g. management consulting) nice to have

$138,000 - $168,000 a yearThe base salary range for this US full-time position is $138,000 - $168,000 , subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the Role  

Starburst Data is seeking a skilled, driven and proactive People Operations Specialist to join our dynamic team. As a People Operations Specialist you will be responsible for driving a strong employee experience across the full employee lifecycle owning North America employee inquiries, managing end-to-end processes & logistics across global onboarding, termination, employee changes, including benefit administration and leave of absence administration.   

The successful People Operations Specialist will work closely with HR team members as well as cross-functionally to ensure a strong employee experience and seamless global operating practices. As a People Operations Specialist you will:- Serve as the first point of contact for global employees on all People related inquiries via our HR shared inbox and slack channels, responding and triaging questions as required.

• Manage end-to-end processes for global onboarding, termination, and employee changes, including benefit administration and leave of absence administration.
• Coordinating voluntary and involuntary terminations, ensuring processes are consistent for an effective and streamlined global offboarding process.
• Facilitate a seamless onboarding experience as the main point of contact for new hires, hosting weekly orientation, ensuring completion of background checks, new hire paperwork, and hiring actions in HRIS.
• Develop, articulate and adhere to policies and procedures ensuring country specific requirements are met while maintaining Starburst culture.
• Support the team in the development and documentation of People Operations Standard Operating Procedures (SOP) to streamline processes and ensure organizational efficiency.
• Identify, recommend, contribute and propose new solutions for process improvements and program development.
• Proactively collaborate and problem-solve with internal stakeholders to improve  People related programs and administration.
• Support various People Operations projects from initiation through final implementation.

Some of the things we look for:- 2+ years experience in HR / People Team or a related field, preferably in a globally distributed and heavily remote work environment.

• Experience working with UKG or other HCM systems
• Understanding of benefits administration and coordination
• Understanding of leave of absence administration & applicable laws
• High degree of personal ownership and accountability; self-directed, motivated, meticulously organized, detail-oriented, and able to work independently.
• Team-oriented mindset with the proven ability to work independently and collaboratively within a team of diverse individuals.
• Trustworthy with the ability to handle highly sensitive and confidential information.
• Ability to prioritize time effectively and handle ever adapting priorities through to completion.
• Able to navigate ambiguity and work effectively in high pressure situations.
• Ability to work across functional teams, gathering requirements and feedback for various initiatives
• Startup experience and prior involvement with a fast-growing company, highly preferred.

$70,000 - $80,000 a yearThe base salary range for this US full-time position is $70,000 - $80,000, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the Role  

We are looking for top performers who can match Starburst Data’s leading product offering with the right customer. While working with an all-star sales team at our fast paced growth company, you should be curious and have a basic understanding of our offerings. We will provide you with the training and support you need to be the best.You revel in the day to day details while maintaining a clear understanding of the big picture, effortlessly directing your sales efforts to our Account Executives.This position is a fantastic opportunity for a candidate eager to kickstart their career in software sales.  

As a Sales Development Rep at Starburst you will: - Reach out to prospective customers with a well-researched hypothesis on how we can solve their pain

• Meticulously track and nurture your outbound activity
• Nimbly interact with potential customers through various points of contact including attending in person meetings, trainings, and trade shows with confidence and ease
• Learn the basics of prospecting and discovery to help jumpstart your career in sales
• Meet and exceed monthly, quarterly, and annual lead generation quotas
• Outbound prospecting through email, phone calls, and social media to schedule meetings for the Sales team
• Qualify leads and assess their needs to determine if they are a good fit for Starburst Data

Some of the things we look for: - Have an innate curiosity about how data is changing the world

• Enjoy a challenge and getting out of your comfort zone to aid in your personal and professional development/growth
• Adeptly prioritize and reprioritize based on the evolving demands of other departments
• Thrive in the unknown – and have a track record to prove it

$50,000 - $60,000 a yearThe base salary range for this US full-time non-exempt position is equivalent to $50,000 + commission, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

Starburst is seeking a highly motivated and experienced Strategic Engagement Manager to join our dynamic team. As a Strategic Engagement Manager, you will play a pivotal role in driving strategic initiatives and fostering long-term relationships with key customers and partners. Leveraging your expertise in data analytics, business acumen, and exceptional communication skills, you will collaborate closely with cross-functional teams to deliver value-added solutions and ensure the success of our clientsAs a Strategic Engagement Manager at Starburst your responsibilities will include: - Strategic Account Management: Serve as the primary point of contact for strategic accounts, building and nurturing relationships with key stakeholders to understand their business objectives, challenges, and opportunities.

• Client Advocacy: Act as a trusted advisor to clients, advocating for their needs within the organization and championing the adoption of Starburst Data solutions to address their data access and analytics requirements.
• Solution Consulting: Collaborate with clients to define and articulate their data access and analytics strategies, providing guidance on best practices, solution architecture, and implementation approaches to achieve desired outcomes.
• Project Management: Lead cross-functional teams in the planning, execution, and delivery of strategic initiatives, ensuring alignment with client expectations, timelines, and budgets.
• Business Development: Identify opportunities for growth within existing accounts, as well as new business prospects, through proactive engagement, needs assessment, and solution positioning.
• Collaboration and Communication: Foster collaboration across internal teams, including sales, engineering, product management, and marketing, to drive customer success and promote continuous improvement in our offerings and processes.
• Market Insight: Stay abreast of industry trends, competitive landscape, and emerging technologies in the data analytics space, providing valuable insights and recommendations to inform strategic decision-making.

Some of the things we look for:- Bachelor's degree in Business Administration, Computer Science, or related field; MBA or advanced degree preferred.

• Proven track record of success in strategic account management, business development, or consulting roles within the technology sector.
• Deep understanding of data analytics concepts, tools, and methodologies, with experience in data warehousing, business intelligence, or related fields.
• Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex organizational structures.
• Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical audiences.
• Demonstrated proficiency in project management, including the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.
• Strategic mindset, with the ability to identify opportunities, develop solutions, and drive initiatives that create value for clients and the organization.
• Flexibility to travel as needed to meet with clients and partners.

$150,000 - $165,000 a year  

About the Role   

Our broad partner ecosystem fuels Starburst’s success and growth. As part of our Partner and Alliances team, we are looking for an experienced Partner Sales Manager based anywhere in the continental US. The Partner Sales Manager function will work with a combination of GSI, RSI, ISV and Cloud partners. You will be nurturing key partner relationships, developing joint solutions that align to the partner’s existing GTM and our GTM focus, and building a joint and incremental pipeline to land and expand with the partner, i.e., driving engagement on opportunities in the field with the partner-friendly Starburst sales teams. This function will be part of a team of like-minded peers - a great opportunity to grow and learn. The core requirement to be considered a candidate for this role is the exposure to having worked with both GSI/RSI and Cloud Service Providers (AWS, Azure, and GCP) as part of partnering and selling motion.This role will start as an Individual Contributor (IC) and is flexible on location in the US. As a Partner Sales Manager you will:- Partner recruitment where needed and getting a partner to revenue productivity by leveraging the programs and resources from contracting to enablement to business planning and driving execution and measurement.

• Solution development and building a joint pipeline around the offering to then co-sell in conjunction with the Starburst sales teams
• Build a joint business with the partner based on business goals, support execution, and provide measurement and feedback to support the partner health
• Be comfortable engaging the Sales teams on opportunities, doing joint account planning, and guiding the Sales teams on the best way to work with the partner on the options to drive revenue
• Infuse the partner’s Customer Success and Professional Services capabilities where needed to get customers to value for a predictable expansion and or support the scaling of Starburst’s Services team

Some of the things we look for:- 3-5 years of partner sales manager experience with GSI/RSIs and CSPs

• Motivated and flexible to be available to the business when needed
• Have a strong customer experience mindset, i.e., is meticulous about how presentations look like; responding to email and slack in a timely fashion; professional treatment of people and colleagues, etc.

About the role  

Starburst Data is seeking a highly skilled and experienced Engagement Manager to join our dynamic team. As an Engagement Manager, you will be responsible for driving business outcomes across the customer journey, from initial engagement to successful adoption. The successful candidate will work closely with customers to understand their needs, scope the right set of services, and manage the successful delivery of those services. You will align with a regional sales leader to drive these behaviors against a subset of accounts within the portfolio. This role requires a combination of strong program management skills, technical acumen, adoption planning, and effective communication abilities.  

As an Enterprise Engagement Manager at Starburst you will: - Engage in strategic discussions with the executive buyer, understanding their business objectives, challenges, and desired outcomes.

• Clearly articulate the value proposition of the services being offered and how they align with the executive buyer's goals and priorities.
• Establish trust and credibility by demonstrating deep industry knowledge, understanding of the buyer's organization, and a track record of successful engagements.
• Build and nurture strong relationships with the champion, who serves as the internal advocate for the engagement within the customer organization.
• Offer support and guidance to the champion throughout the engagement process, helping them navigate internal processes and mobilize resources as needed.
• Collaborate closely with the champion to ensure alignment between customer expectations and the services being delivered, and leverage their insights to drive successful outcomes.
• Identify and engage with other stakeholders who may have influence or impact on the success of the engagement, such as end users, decision-makers, and functional leads.
• Tailor communication and engagement strategies to the needs and preferences of each stakeholder group, ensuring clear and effective communication at all levels.
• Proactively address concerns and objections raised by other stakeholders, leveraging insights from the champion and executive buyer to overcome obstacles and drive
• Solicit feedback from other stakeholders throughout the engagement process, incorporating their input to enhance service delivery and customer satisfaction.
• Collaborate with sales teams to understand customer needs and objectives to identify new use cases and/or adoption opportunities.
• Lead the scoping process to define the appropriate set of services to meet customer requirements.
• Drive adoption of Starburst culminating in the Customer reaching its success criteria.
• Partner with internal teams, including consultants, engineers, and project managers, to ensure successful delivery of services.
• Manage multiple engagements simultaneously, ensuring on-time and on-budget delivery.
• Serve as the primary point of contact for customers throughout the engagement lifecycle.
• Monitor and report on key performance indicators (KPIs) to track the success of engagements.
• Drive continuous improvement in processes and methodologies to enhance customer satisfaction and project delivery efficiency.

Some of the things we look for: - Bachelor's degree in business, technology, or a related field; MBA or equivalent experience preferred.

• Minimum of 10 years of experience in professional services, consulting, or project management.
• Tenure and past experience working with executive teams at large accountsComfortable navigating large company challenges and pushing organizational changeProven track record of successfully managing customer engagements and delivering business outcomes.
• Strong understanding of technology solutions and services, preferably in data management.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
• Strong problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

$120,000 - $135,000 a yearThe base salary range for this US full-time position is $120,000 - $135,000 (+ bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

About the Role   

The Senior Deal Desk Analyst will be responsible for supporting Starburst’s global sales organization by building proposals, reviewing and processing deals, and reporting on bookings. This role will be expected to work cross-functionally with other teams to assist the Revenue operations and Sales staff. An ideal candidate will be a self-starter that is able to thrive in a fast-paced environment with evolving responsibilities and tasks.  

The Senior Deal Desk Analyst will be joining the Revenue Operations Team within the Revenue organization. The entire organization relies on the Revenue Operations Team for global reporting around historical sales performance, pipeline, and planning. Our overall objective is to drive pipeline generation, accelerate deal velocity, and enable our sales team to continue providing value to our customers in the most efficient way possible.  

With Revenue Operations team members spread across the United States, we are looking for this person to be based in the Eastern Time Zone.As a Senior Deal Desk Analyst at Starburst you will: - Support requests from the global sales organization, including quote to cash support, quote generation, and order processing

• Assess non-standard deal requests to determine a solution that is in compliance with business policies
• Review order details submitted for booking, including Salesforce opportunity fields, Order Forms, and other associated booking documents
• Create and provision private offers through Amazon Web Services, Azure, or Google Cloud Platform Marketplaces
• Perform license fulfillment and SaaS provisioning activities for booked opportunities
• Collaborate with various Business Operations teams (Legal, Sales, Customer Success, Professional Services, Partners) to align Quote-to-Cash processes with business requirements
• Identify and drive implementation of new tools and process improvements to support efficient and sustainable growth
• Complete ad hoc Revenue Operations projects, analysis, and reconciliations as required

Some of the things we look for:- 3 - 4  years of Deal Desk, Sales Operations, Revenue, Billing, and/or Order Management experience (ideally in an Enterprise SaaS/B2b environment)

• Preferably has prior experience in drafting or reviewing legal contracts
• Knowledgeable with Marketplace offerings through Amazon Web Services, Azure, and Google Cloud Platform
• Demonstrates ability to partner with GTM Teams and other cross-functional departments
• Experience with Quote to Cash software (i.e. Salesforce CPQ, Dealhub) Google Workspace, and Microsoft Office Suite, DocuSign, NetSuite)
• Thorough understanding of ASC 606 revenue recognition and quote to cash operations
• Highly organized and adaptable to evolving priorities, assignments, and responsibilities
• Bachelor’s degree in Business, Accounting, Economics, Finance or equivalent experience

$110,000 - $130,000 a yearThe base salary range for this US full-time position is $110,000 - $130,000 , subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

About the Role  

As a Starburst Data Customer Support Engineer - Tier 1, you will be responsible for supporting our Galaxy customers as they submit how-to questions and break/fix problems. You’ll recommend approaches ranging from configuration guidance to troubleshooting security, and integration-related issues to ensure our customers can maximize their experience using Trino. You’ll also liaise with other teams to ensure customers are serviced appropriately and in a timely fashion.  

We are seeking a skilled Support Engineer with hands-on experience in cloud technologies and SQL debugging, proficient in addressing cluster stability challenges. The ideal candidate has extensive support experience in SaaS, coupled with expertise in cloud tech, big data, and security. Strong communication and time-management skills, adaptability to fast-paced environments, critical thinking, and proactive problem-solving are essential for this role.  

Trino encompasses a wide range of technologies, therefore a curiosity to learn and explore various approaches and solutions is a must, and most important is the desire and ability to learn and work cross-functionally in a highly customer-success-oriented company.  

Working hours are 9am - 6pm Eastern Time.As a Customer Support Engineer - Tier 1 at Starburst you will: - Respond to and resolve Galaxy customer inquiries via chat, email, or call session, within specified SLA windows

• Troubleshoot and debug complex problems, collaborating with cross-functional pre- and post-sales teams to align internally, identify root causes, and implement solutions to ensure customer satisfaction
• Escalate and manage escalated issues with our Support Leadership team and Engineering to ensure positive outcomes for our customers
• Contribute to our customer-facing self-serve knowledge base
• Enthusiastically participate in ongoing personal learning including active participation in team training and development
• Eagerness to learn and understand containerized environments to help support smooth deployments and orchestration of applications
• Demonstrate strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving technical issues

Some of the things we look for: - Cloud technologies (AWS, Azure, GCP)

• Big Data (Hadoop, Data Lakes, Spark)
• Experience in the design and implementation of cloud architectures, leveraging AWS, Azure, or GCP services to meet customer requirements
• Experience maintaining stability, reliability, and performance of cloud-based systems or implementing best practices for monitoring, scaling, and optimization.
• Docker and Kubernetes
• Security (LDAP, OAuth2.0, Authorization, SSL/TLS)
• Familiarity with languages like; Java, Bash, Python, and SQL

$70,000 - $80,000 a yearThe base salary range for this US full-time position is $70,000 - $80,000 (+ bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

About the role  

The Enterprise Account Executive at Starburst is a quota carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of Starburst in the marketplace. We are looking for motivated, focused, and coachable sales professionals with experience across the full spectrum of the software sales cycle – prospecting, defining, and articulating value proposition, pilot process management, business case development, negotiation, and closing.As an Enterprise Account Executive at Starburst you will: - Drive new business opportunities for selling Starburst software and services engagements within assigned territory

• Develop and implement a sales strategy against assigned territory and/or targeted list of customers
• Develop a deep understanding of, and effectively articulate, the Starburst offering and value proposition in the market
• Constantly focused on pipeline generation within the territory to ensure long term success
• Interact with and leverage the Channel and Alliance partner community to find new opportunities and drive existing deals to close
• Manage opportunities through the sales cycle from initial inquiry to forecasted pipeline to deal design and close
• Meet quarterly and annual revenue objectives for your territory
• Provide continuous updates on all active accounts and report on sales, activities, status, and progress on a regular basis (via CRM, webex or in-person)
• Maintain a high level of customer satisfaction and reference-ability
• Travel for client visits and presentations

Some of the things we look for- 5+ years of progressive SaaS software sales experience to companies

• Track record of success in closing business in large complex enterprise accounts
• Excellent negotiation, analytical, financial, and organizational capabilities. Able to thrive in an evolving, entrepreneurial structure and environment
• Outstanding verbal and written communication skills
• Ability to work at both a tactical and strategic level
• Must possess a can-do, self-starter mentality in a highly collaborative atmosphere
• Have experience working in high growth early-stage companies
• Data analytics software experience
• Business intelligence software experience
• Database/data warehousing platforms experience

Where could this role be based?- Northeast

$150,000 - $150,000 a yearThe base salary range for this US full-time position is $150,000 (+ commission or + bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

About the role  

The Enterprise Account Executive at Starburst is a quota carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of Starburst in the marketplace. We are looking for motivated, focused, and coachable sales professionals with experience across the full spectrum of the software sales cycle – prospecting, defining, and articulating value proposition, pilot process management, business case development, negotiation, and closing.As an Enterprise Account Executive at Starburst you will: - Drive new business opportunities for selling Starburst software and services engagements within assigned territory

• Develop and implement a sales strategy against assigned territory and/or targeted list of customers
• Develop a deep understanding of, and effectively articulate, the Starburst offering and value proposition in the market
• Constantly focused on pipeline generation within the territory to ensure long term success
• Interact with and leverage the Channel and Alliance partner community to find new opportunities and drive existing deals to close
• Manage opportunities through the sales cycle from initial inquiry to forecasted pipeline to deal design and close
• Meet quarterly and annual revenue objectives for your territory
• Provide continuous updates on all active accounts and report on sales, activities, status, and progress on a regular basis (via CRM, webex or in-person)
• Maintain a high level of customer satisfaction and reference-ability
• Travel for client visits and presentations

Some of the things we look for- 5+ years of progressive SaaS software sales experience to companies

• Track record of success in closing business in large complex enterprise accounts
• Excellent negotiation, analytical, financial, and organizational capabilities. Able to thrive in an evolving, entrepreneurial structure and environment
• Outstanding verbal and written communication skills
• Ability to work at both a tactical and strategic level
• Must possess a can-do, self-starter mentality in a highly collaborative atmosphere
• Have experience working in high growth early-stage companies
• Data analytics software experience
• Business intelligence software experience
• Database/data warehousing platforms experience

Where could this role be based?- Mid Atlantic

$140,000 - $150,000 a yearThe base salary range for this US full-time position is $140,000 - $150,000 (+ commission or + bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.

About the role  

Starburst is looking for a Performance Solution Architect to work with our globally distributed engineering team on Starburst Galaxy the internet-scale data lake analytics platform. This is our flagship product and offers incredible value-add on the already stellar performance of the open-source Trino software. This role provides you with the opportunity to directly contribute to the enhancement of Starburst Galaxy's performance. The role entails conducting performance analysis and comparing existing in-market solutions, formulating a comprehensive strategy for performance testing, analyzing the results, and offering appropriate recommendations for enhancing Starburst Galaxy.As a Data Performance Engineer- Be an expert in Starburst Galaxy’s architecture and performance approaches

• Partner closely with sales engineers, solutions, support, and engineering teams to deliver guidance on performance issues at any phase in the product life cycle.
• Maintain a profound understanding of current market solutions and devise instrumentation and approaches for comparing them with the Starburst solution, paving the way for future enhancements to Starburst Galaxy.
• Collaborate with Product Management and Solution architects to continuously improve Starburst Galaxy performance and eco-system roadmaps.

Some of the things we look for :- Minimum 5 years experience with performance testing and design best practices.

• Hands-on experience in performance analyzing and comparing complex SAAS products
• Hands-on experience in performance tools and approaches
• Strong communication skills, able to effectively communicate ideas and technical concepts to both technical and executive audiences.
• Basic understanding of databases, data warehouses, and data processing
• Basic knowledge and experience in software development in Python or Java
• Proficient knowledge of SQL, especially for analytics and data warehousing use cases

Bonus points:- University degree in computer science, engineering, mathematics, or related fields.

• Knowledge of distributed systems
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack).
• Experience with product management software like Jira

About the role  

Starburst is looking for a Software Engineer - CI/CD, DevOps to work with our Warp Speed team on Starburst Galaxy, the internet-scale data lake analytics platform. Starburst Galaxy is our flagship product and offers incredible value-add on the already stellar performance of the open-source Trino software. Starburst Warp Speed is a Starburst Galaxy component for accelerating clusters to leverage smart indexing and caching. This role provides you with the opportunity to contribute to the enhancement of Warp Speed cloud infrastructure directly.  The role entails designing, building, and maintaining core Warp Speed cloud infrastructure.As a Senior Software Engineer - Cloud Infrastructure (CI/CD, DevOps) you will:- Be an expert in Starburst Galaxy’s architecture and cloud infrastructure approaches

• Ensure the reliability and scalability of the Warp Speed Galaxy infrastructure
• You’ll own the APIs for provisioning and upgrading cloud infrastructure across AWS, Azure & GCP
• You’ll own everything from continuous delivery to the tooling to provision and maintain developer environments
• Partner closely with engineers and engineering teams to deliver guidance on cloud infrastructure issues at any phase in the product life cycle.
• Improve software development workflows for engineering and operational efficiency.

Some of the things we look for:- Minimum 5 years experience with dev-ops and cloud design best practices.

• Cloud infrastructure architecture and orchestration experience
• Knowledge and experience in software development in Python or Java
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Strong communication skills, effectively communicating ideas and concepts to both technical and executive audiences.

Bonus points:- University degree in computer science, engineering, mathematics, or related fields.

• Knowledge in Terraform, Pulumi, or similar  infrastructure as code technologies
• Basic understanding of databases, data warehouses, and data processing
• Knowledge of distributed systems
• Experience with product management software like Jira

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades. The TSE is also responsible for peer training and development, personal continued education, and contributing to our reference documentation. They will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience.   

A TSE is able to work independently, with minimal guidance, and demonstrates an expert degree of proficiency in both SEP and Galaxy.  

Working hours are 9am CET - 6pm CET.As a Technical Support Engineer at Starburst you will:- Provide support for standard and custom deployments

• Answer break/fix and non-break/fix technical questions through SFDC ticketing system
• Efficiently reproduce reported issues by leveraging tools (minikube, minitrino, docker-compose, etc.), identify root causes, and provide solutions
• Open SEP and Galaxy bug reports in Jira and feature requests in Aha!
• Provide upgrade support upon customer request
• Conduct regularly scheduled technical check-ins with each business unit
• Knowledge exchange and continued technical enablement for the continued development of our team and the customer experience. Activities include; contributing to our reference documentation, leading peer training, consulting with our content team.

Some of the things we look for:- 5+ years of support experience

• 3+ years of Big Data, Docker, Kubernetes and cloud technologies experience
• Big Data (Hadoop, Data Lakes, Spark)
• Docker and Kubernetes
• Cloud technologies (AWS, Azure, GCP)
• Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
• SSL/TLS
• Linux Skills
• DBMS Concepts/SQL
• Exposure to languages: SQL, Java, Python, Bash

215,550 - 274,300 a year  

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

Starburst is looking for Software Engineers to work with our globally distributed engineering team on the Starburst Enterprise Platform. This is our flagship product and offers incredible value-add on the already stellar performance of the open-source Trino software.  This role will allow you to directly contribute to the advancement of Starburst Enterprise Platform’s core offering,  building on top of open-source Trino, providing unique and interesting problems to be solved, and incredible learning opportunities for any engineer.  

Responsibilities- Design and Develop core components of the Starburst Enterprise Platform.

• Contribute to Starburst’s codebase and the open-source Trino project.
• Test software to ensure functionality and high-quality feature delivery.
• Continuously improve our engineering processes, tests, and systems that allow us to scale the code base and productivity of the team
• Collaborate with global teams and operate in an Agile and customer-centric development environment.
• Provide exceptional customer support for both internal and external customers

Some of the things we look for - 3+ years of experience developing software

• In-depth software development experience with at least one modern language, preferably Java
• Demonstrated experience with software engineering and design best practices.
• Appreciation for creating maintainable, performant, and high-quality software as part of a fun, high-performing global team
• Interest in distributed systems or database internals such as query optimization, experience in these areas is preferred

Bonus points:- Familiarity with Trino

• Experience contributing to open-source software

Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

As a Senior Software Engineer on the fully distributed Starburst Galaxy Reliability, Scalability, & Efficiency team, you’ll own the reliability, scalability and efficiency (performance/$) of Starburst Galaxy IaaS/SaaS as we grow. You will help design and build core infrastructure around Trino of the Galaxy Product itself, as well as build “the machine that builds the machine” that is used to operate our SaaS at scale. Daily tasks will include developing the backend infrastructure related to product features, building operational tooling, supporting our product in production, and driving collaboration with various stakeholders around the reliability, scalability and efficiency of Starburst Galaxy.  

On the Core Infrastructure team, you will ensure the reliability and scalability of the Starburst Galaxy infrastructure as we grow to meet the demands of our customers. You’ll own the apis for provisioning and upgrading cloud infrastructure across AWS, Azure & GCP.   

On the Delivery & Enablement team, you will enable the engineering organization to iterate on Galaxy confidently with maximum velocity, and minimum disruption.  You’ll own everything from continuous delivery to the tooling to provision and maintain developer environments.   

On the Observability team, you will provide comprehensive tooling, and the underlying infrastructure primitives, for the introspection and administration of the Starburst Galaxy product. This requires modifying both Trino and Starburst Galaxy services to maximize introspection while owning infrastructure that ensures that relevant data is surfaced in an accessible way to both internal and external customers. As a (Senior) Software Engineer - Cloud Infrastructure you will:- Develop and optimize the reliability, scalability, and efficiency of Starburst Galaxy service

• Design and build the core operational infrastructure of the Starburst Galaxy service following the immutable cloud infrastructure paradigm
• Continuously improve our engineering processes, tests, and systems that allow us to scale the code base and productivity of the team
• Provide considerate and timely review of your peers' pull requests and design proposals

Some of the things we look for :- Passion for software engineering, an interest in Infrastructure Engineering in particular

• Cloud infrastructure architecture and orchestration experience
• Experience developing software in Java and Typescript
• Experience with infrastructure as code and related tooling such as Pulumi or Terraform
• Prior experience in developing for or operating Trino is a huge plus
• Demonstration of ownership, grit, and bias for action - core values at Starburst

Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

Starburst Data is looking for a customer obsessed, highly motivated leader with a desire to provide world class service while growing a team of dedicated and knowledge Support Engineers.  Background in distributed systems, Hadoop, cloud technologies, security, DBMSs and navigating a complex Java codebase are beneficial technical skills. As a Support manager, you will manage a team of roughly 10 Customer Support Engineers (CSEs) responsible for providing inbound break/fix support to our customer base. Your responsibilities will include team performance, career development and maintaining the highest standard of customer service. This role reports to the Senior Director of Support.  

Working hours for this role will be from 9:00am - 6:00pm Pacific TimeDuties and Responsibilities:- Oversee team of up to 10 Customer Support Engineers

• Monitor and oversee Support quality and SLA adherence; including coaching, CSAT follow up, and any optimizations required to ensure quality
• Ongoing individualized career development
• Ensure successful execution of the support customer journey for customers
• Collaborate with fellow Sales, Product, and Engineering Managers to ensure a high quality of customer service

Must Have Attributes:- Self starter: Capable of working with limited guidance given time zone differences

• Ownership: Willing to take ownership to find solutions to and solve problems
• Grit: Determined and driven to ensure success
• Collaborative: Capable of working cross functionally to drive alignment and the right success outcomes
• Curiosity: Desire to learn new technologies in a complex and challenge technical ecosystem

Idea Candidate Has:- Prior experience working in a technical role

• Strong management skills with success in career developmentHighly focused on increasing customer satisfaction and retention
• Ability to manage multiple initiatives simultaneously in a dynamic, fast paced work environment
• Ability to successfully navigate an organization cross functionally including through barriers to ensure customer satisfaction and success
• Experience supporting Enterprise and SaaS applications in a 24x7 support environment
• Excellent written and verbal communication skills in English
• SFDC Experience is a plus

$110,000 - $140,000 a yearThe base salary range for this US full-time position is $110,000 - $140,000, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

As a Starburst Data Customer Support Engineer, you will be responsible for supporting our SEP (Starburst Enterprise Platform) and Galaxy customers that submit break/fix and other technical inquiries. You will work on a wide range of support matters including but not limited to configuration, security, integration, and cluster issues to ensure our customers can maximize their experience with Starburst products. Additionally, this role serves as a liaison to ensure that customers receive appropriate and timely service.   

We're looking for highly motivated individuals with backgrounds in deploying and debugging complex systems. Background in distributed systems, Hadoop, cloud technologies, security, DBMSs, and navigating a complex Java codebase are beneficial technical skills. Equally important are strong communication skills, and the ability to function in a fast-paced dynamic environment when needed.   

Trino encompasses a wide range of technologies, therefore a curiosity to learn and explore various approaches and solutions is a must, and most important is the desire and ability to learn and work cross-functionally in a highly customer-success-oriented company.  

Working hours are 9am CET - 6pm CET.  

As a Customer Support Engineer at Starburst you will: - Respond to and resolve Galaxy & SEP customer inquiries via chat, email, or call session, within specified SLA windows

• Contribute to our customer-facing self-serve knowledge base
• Collaborate with our pre and post-sales teams to ensure cross-functional alignment and customer satisfaction
• Enthusiastically participate in ongoing personal learning including active participation in team training and development
• Escalate and manage escalated issues with Engineering to ensure good outcomes for our customers

Some of the things we look for: - Big Data (Hadoop, Data Lakes, Spark)

• Docker and Kubernetes
• Cloud technologies (AWS, Azure, GCP)
• Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
• SSL/TLS
• Linux Skills
• DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

220,000 - 250,000 a year  

Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

The Enterprise Account Executive at Starburst is a quota carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of Starburst in the marketplace. We are looking for motivated, focused, and coachable sales professionals with experience across the full spectrum of the software sales cycle – prospecting, defining, and articulating value proposition, pilot process management, business case development, negotiation, and closing.  

As an Enterprise Account Executive at Starburst you will: - Drive new business opportunities for selling Starburst software and services engagements within assigned territory

• Develop and implement a sales strategy against assigned territory and/or targeted list of customers
• Develop a deep understanding of, and effectively articulate, the Starburst offering and value proposition in the market
• Constantly focused on pipeline generation within the territory to ensure long term success
• Interact with and leverage the Channel and Alliance partner community to find new opportunities and drive existing deals to close
• Manage opportunities through the sales cycle from initial inquiry to forecasted pipeline to deal design and close
• Meet quarterly and annual revenue objectives for your territory
• Provide continuous updates on all active accounts and report on sales, activities, status, and progress on a regular basis (via CRM, webex or in-person)
• Maintain a high level of customer satisfaction and reference-ability
• Travel for client visits and presentations

Some of the things we look for:- 5+ years of progressive SaaS software sales experience to companies

• Track record of success in closing business in large complex enterprise accounts
• Excellent negotiation, analytical, financial, and organizational capabilities. Able to thrive in an evolving, entrepreneurial structure and environment
• Outstanding verbal and written communication skills
• Ability to work at both a tactical and strategic level
• Must possess a can-do, self-starter mentality in a highly collaborative atmosphere
• Have experience working in high growth early-stage companies
• Data analytics software experience
• Business intelligence software experience
• Database/data warehousing platforms experience

Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

As a Starburst Data Customer Support Engineer, you will be responsible for supporting our SEP (Starburst Enterprise Platform) and Galaxy customers that submit break/fix and other technical inquiries. You will work on a wide range of support matters including but not limited to configuration, security, integration, and cluster issues to ensure our customers can maximize their experience with Starburst products. Additionally, this role serves as a liaison to ensure that customers receive appropriate and timely service.   

We're looking for highly motivated individuals with backgrounds in deploying and debugging complex systems. Background in distributed systems, Hadoop, cloud technologies, security, DBMSs, and navigating a complex Java codebase are beneficial technical skills. Equally important are strong communication skills, and the ability to function in a fast-paced dynamic environment when needed.   

Trino encompasses a wide range of technologies, therefore a curiosity to learn and explore various approaches and solutions is a must, and most important is the desire and ability to learn and work cross-functionally in a highly customer-success-oriented company.  

Working hours are 11am PST - 8pm PST.  

As a Customer Support Engineer at Starburst you will: - Respond to and resolve Galaxy & SEP customer inquiries via chat, email, or call session, within specified SLA windows

• Contribute to our customer-facing self-serve knowledge base
• Collaborate with our pre and post-sales teams to ensure cross-functional alignment and customer satisfaction
• Enthusiastically participate in ongoing personal learning including active participation in team training and development
• Escalate and manage escalated issues with Engineering to ensure good outcomes for our customers

Some of the things we look for: - Big Data (Hadoop, Data Lakes, Spark)

• Docker and Kubernetes
• Cloud technologies (AWS, Azure, GCP)
• Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
• SSL/TLS
• Linux Skills
• DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

$85,000 - $105,000 a yearThe base salary range for this US full-time position is $85,000 - $105,000 (+ bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

The Payroll Manager will lead the US and International payroll processes for Starburst.  You will partner with the VP-Finance & Accounting, Accounting Team, HR, and international payroll providers to ensure Starburst processes payroll in a timely manner and has strong controls and processes related to the payroll function.As a Payroll Manager at Starburst you will: - Process semi-monthly payrolls for the US and Canada.

• Process monthly payrolls for the UK, Germany, France, Poland, Singapore, India, Israel, and any entities that are added in the future.
• Audit, balance & reconcile payroll cycles.
• Prepare and deliver payroll reports (standard and ad-hoc).
• Process adjustments.
• Coordinate off-cycle payments.
• Assist hourly employees with the Timecards questions.
• Manage UKG regarding payroll processing.
• Monitor and reconcile tax collections and filings.
• Process garnishments, levies, child support, etc.
• Ensures tax compliance for federal, state, local & miscellaneous taxes.
• File Monthly Ontario Employer Health Tax, and end year filing.
• Assist with stock compensation administration.
• Responsible for year-end payroll related items (W2s, T4s, Canadian T2200 , setting UKG up for new year, etc).
• Responsible for various state specific fillings.
• Supports employee inquiries.
• Develop processes and procedures to streamline and improve the payroll process.
• Support 401k audit.
• Deliver and monitor tax inquires sent to UKG.
• Be the subject matter expert for all things payroll and keep current with all new regulatory requirements in those areas/localities in which we operate.

Some of the things we look for: - Deep and broad knowledge of the payroll function.

• Minimum of 5 years of experience in the payroll function.
• UKG experience is preferred.
• Experience with Fidelity or similar 401k providers and platforms is preferred.
• Must have excellent attention to detail and accuracy in entering and reviewing payroll information.
• Proven ability to thrive in a global, fast-paced environment and work independently.
• Deadline-driven with excellent time management and prioritization ability.
• Strong organizational, interpersonal, verbal, and written communication skills.
• Ability to work collaboratively across functional teams.
• Strong work ethic, self-motivated, willing to “Roll-up your sleeves” to drive and deliver results and improve processes.

Where could this role be based?- United States

$115,000 - $130,000 a yearThe base salary range for this US full-time position is $115,000 - $130,000 subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

About Starburst  

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.   

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!  

About the role  

As the first Federal Solutions Architect you will have the exciting opportunity to build our presence and be a founding member of the Federal team. You will be responsible for the successful customer adoption of our products within the federal space. You will be required to grow, build, and ramp future federal Solutions Architects. In this customer-facing and highly technical role, you will work directly with our customers to ensure their overall success with Starburst’s product offering. You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process, from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production.  Solutions Architects are Starburst experts who will provide technical leadership, data management, and analytics experience and consultation.    

This role requires experience within the federal/DOD/SLED space and to be located in the Greater DC Area. As a Federal Solutions Architect at Starburst you will: - Grow and retain accounts

• Grow, build, and ramp future federal Solutions Architects
• Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure
• Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
• Define, scope, and execute customer proof of concept studies
• Be an expert in our products and services
• Design and build demos, presentations, reference architectures, and custom integrations
• Perform overall system and SQL performance tuning and migrations from legacy systems
• Act as the consultant and expert on architecture, deployment, and design discussions
• Act as the primary customer-facing technical resource during technology evaluations
• Act as the voice of the customer during internal product engineering discussions
• Collaborate with Engineering and Support teams for critical customer operational issues and questions
• Develop field best practices, how-to documents, and contribute to our internal knowledge base
• Have a willingness to travel to customers as needed

Some of the things we look for:- Expertise or Experience in one or more of the following technical areas: Analytical and problem-solving skills, ANSI SQL, UNIX/Linux CLI interactions, Data Warehouse usage and concepts, Private/Public Cloud Deployments,  Big Data Technologies: Hadoop, distributed systems and storage

• Experience working within the Federal, DOD, SLED space
• Previous management experience preferred
• Experience in customer-facing technical roles
• Experience in field sales/field consultant roles
• Strong presentation skills and an ability to respond dynamically to questions in real-time
• Excellent verbal and written communication skills
• Desire to work in a fast-paced startup environment with cutting-edge technologies

$155,000 - $180,000 a yearThe base salary range for this US full-time position is $155,000 - $180,000 (+ commission or + bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.Why build your career at Starburst?  

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.  

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!  

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.   

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

#BI-Remote #LI-Remote

Who You Are

===============

​

You’re an experienced data scientist with a curious mindset and an eye for simplifying complex problems. You’re practiced at framing data science problems and designing creative solutions that drive business impact, with hands-on experience in marketing applications. You’re excited to collaborate cross functionally and to communicate your findings to ensure your work drives business impact. 

​

Justworks is looking for a Data Scientist to join our Data Services team. You’ll partner with Marketing, Business Operations, and Technology teams, in addition to other data scientists, to create a rich understanding of our ongoing marketing initiatives and inform marketing strategy going forward.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Use causal inference and predictive models to identify and unlock opportunities for marketing-led growth across the customer lifecycle (e.g. attribution modeling, customer segmentation)
• Design and analyze experiments on our marketing campaigns to validate & optimize budgets across marketing channels, and to understand the impact of our initiatives on customer growth and retention
• Build tools and frameworks to improve experimentation and measure incrementality of marketing efforts
• Collaborate with data analysts and data scientists across our growth functions to analyze and optimize customer journeys
• Partner closely with our Marketing function, Business Operations, and Technology teams to understand their goals and requirements
• Independently own the prioritization, scoping, and delivery of data science initiatives that support marketing strategy & execution
• Present and document key learnings and recommendations to teams in a manner that productively influences decisions.
• Partner with the data engineering team to improve platform capabilities around data ingestion, data modeling, data quality, and insights generation
• Performs other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

In the Data Scientist role, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

​

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

​

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

​

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

​

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

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• Advanced degree, or global equivalent in Statistics, Economics, Machine Learning, Computer Science, Mathematics, or related fields
• Minimum of 5 years of experience as a data scientist or analyst, with experience in generating insights & recommendations for growth or marketing applications
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Strong business acumen and ability to translate analyses into actionable strategies
• Proficiency in causal inference and experimentation
• Track record of driving business impact through machine learning techniques in a professional setting
• Proficient in at least one statistical programming language (Python or R)
• Fluent in SQL
• Familiarity with a cloud-based data stack (e.g. Snowflake, dbt)
• Domain experience in Marketing or Adtech is preferred

​

​

The base wage range for this position based in our New York City Office is targeted at $167,500 to $184,250 per year.

​

LI-Hybrid #LI-AJ1

​

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

​

As a Senior Software Development Engineer in Test at Bitwarden, you will contribute directly to the future of the Bitwarden product across mobile, web and server components while working with a great team and amazing open source community. We’re looking for someone who can help our team grow confidently by creating a suite of automated regression tests, help facilitate a total quality approach to software development and delivery, as well as establish guidelines and processes around the testing of community and internal product contributions.

​

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. 

​

RESPONSIBILITIES

​

• Develop and maintain automated test scripts for web, browser extension, mobile, desktop, and CLI applications using C# and Selenium/Appium frameworks.
• Design and implement robust test automation frameworks to support various application types, ensuring scalability, reusability, and maintainability.
• Collaborate with development and QA teams to understand requirements, identify test scenarios, and automate test cases to ensure comprehensive test coverage.
• Conduct code reviews of test automation scripts to ensure adherence to coding standards, best practices, and maintainability.
• Execute automated tests and analyze results to identify defects, performance issues, and areas for improvement.
• Participate in Agile/Scrum ceremonies to provide updates on test automation progress, discuss blockers, and plan testing activities for upcoming sprints.
• Identify and implement opportunities for test automation to improve efficiency, reduce manual testing efforts, and increase test coverage.
• Contribute to the continuous integration and delivery (CI/CD) pipeline by integrating automated tests and ensuring their successful execution in build pipelines.
• Collaborate with cross-functional teams to troubleshoot and resolve automation-related issues in different application environments.
• Stay updated with the latest automation trends and technologies to continuously improve test automation strategies and practices.
• Document test automation frameworks and processes to facilitate knowledge sharing and ensure maintainability.
• Provide mentorship and guidance to junior team members on test automation best practices, coding standards, and frameworks.

​

WHAT YOU BRING TO BITWARDEN

​

• Strong proficiency in C# programming
• Strong understanding of mobile testing using Appium
• Experience setting up and maintaining CI/CD pipelines
• Experience with remote testing using tools such as Sauce Labs, Browser Stack, etc
• Solid understanding of software testing principles and methodologies
• Experience with AI and machine learning (nice to have)
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

​

WHAT TO EXPECT IN THE INTERVIEW PROCESS

​

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

​

• Interview with hiring manager
• Interview/s with team members
• Reference calls
• Interview with department leader

​

A FEW REASONS TO WORK WITH US

​

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

​

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

​

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.

​

Hi, I'm Steve, Sr Director, Rev Ops at Customer.io!

​

We’re looking for someone to be the first hire on our CX Ops team, to help us optimize our tool stack to enable our department to operate more efficiently. As a CX Ops Manager, you will be responsible for ensuring our tools are seamlessly integrated into our customer-facing support and our internal reporting processes. The expectation is that you will improve our workflows and help the team do more, faster.

​

You will work closely with CX leadership and manage the functions to improve productivity and performance. Our goal is to make Planhat, Zendesk, and Salesforce - alongside other tools - the best user experience to drive positive results. We are seeking strategic and analytical thinkers to help us get there. As a distributed company, we strongly value effective communication skills, accountability, and collaboration.

​

Some things you'll do...

​

• Collaborate with CX leadership and cross-functional teams to enhance our processes
• Identify opportunities for improvement to ensure the team runs as efficiently as possible, backed by tooling, metrics, and trend analysis
• Oversee and manage our CX tools, including our CRM (Planhat), support desk (Zendesk), and data intent tools
• Involved with the data integrity of CX stack, including data analysis and manipulation
• Key data maintenance and business processes within Planhat and Zendesk, like managing users, roles, hierarchies, and security settings
• Collect requirements from stakeholders, define the strategy, and implement the solution (eg, automations, notifications, connections)
• Be hands-on and build out workflow solutions, reports, and dashboards in tools to measure CX progress
• Act as a main point of contact (both internally and externally) for all tooling feature requests and support issues
• Responsible for training team members and ensuring adoption across the team
• Support performance and financial metrics
• Support CX enablement activities
• Provide detailed documentation and communicate process changes to the team

​

We're looking for...

​

• 5+ years of experience in an Ops role
• Strong understanding of the Planhat (or similar CS tool) and Zendesk platforms, Salesforce experience, with the ability to build custom reports, processes, formula fields, custom views, and other complex logic.
• Preferably has work experience with marketing automation software
• Strong business and analytical skills, able to proactively dig into data and reports to identify opportunities for improvement
• Takes the initiative to research, plan, and execute projects from start to completion
• Enjoys talking to people and is highly collaborative; makes strategic decisions in an empathetic and respectful way
• Documents their thought process to help others understand how and why they landed on the final outcome
• Very organized with excellent attention to detail
• Ability to meet deadlines in a fast-paced environment
• Results-driven and has the ability to break down complex problems and projects into manageable goals and align initiatives

​

About Customer.io

​

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,600 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

​

We offer a starting salary of $130,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

​

Benefits at Customer.io include:

​

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year

​

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

​

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

​

Join us!

​

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

​

How to apply

​

Apply at the link below and tell us why you're interested in the position! We plan to respond to all applicants with a status update about your application.

​

Here's what you can expect from our hiring process:

​

1. 30-minute video call with a Recruiter
2. 45-minute video call with the Hiring Manager
3. Take Home Assignment
4. Assignment Review Call with two potential team members
5. Final Interview

​

​

Who You Are

===============

​

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast-growing company with a top-notch culture? The Customer Success Coordinator team at Justworks owns outbound notifications and essential inbound tasks to customers regarding their accounts, no matter how big or small.

​

Your Success Profile

========================

​

What You Will Work On

-------------------------

​

• Craft outbound emails to customers regarding time-sensitive information relating to benefits, payroll, retention, and  worker’s compensation; follow up via phone when necessary
• Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback
• Participate in short and medium-term projects that support our customers and operational teams
• Manage queue of open issues to deliver timely and effective solutions
• Communicate bugs and user feedback to our Product team
• Help with customer retention and contribute recommendations for improving our product and processes
• Perform other related duties as assigned

​

How You Will Do Your Work

-----------------------------

​

As a Customer Success Coordinator, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

​

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Solution-oriented - identifies the source of a question or challenge and provides the right or a better, way of doing things.
• Curious - the innate desire to learn, grow, and understand.

​

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

​

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, and earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

​

Qualifications

------------------

​

• 2 years of experience in a customer-facing role, preferably with a background in operations (bonus: PEO, HR, or small business experience)
• Customer support skills and comfort in handling challenging situations; ability to be empathetic, compassionate, responsive, and resourceful
• Strong written and verbal communication skills with acute attention to detail
• Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand
• Ability to come up with creative solutions to any problem you face, and know how to organize and prioritize your workload
• Spanish language capability, or other second language at the business conversation level, is a plus

​

The base wage range for this position based in our NYC office is targeted at $26.00 to $28.60 per hour.

​

#LI-Hybrid #LI-CD1

​

Senior Network Engineer

New York, New York

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

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We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

​

If this sounds like you, you’ll fit right in.

Who You Are

We are in search of a highly skilled Senior Network Engineer with a strong background in advanced networking, routing, security, and extensive experience with AWS and Meraki. Your role is crucial in steering our network infrastructure through complex challenges and dynamic technological landscapes. Your expertise in high-level network strategies and security protocols, combined with a proactive approach to network management, makes you an ideal candidate for this role.

As a Senior Network Engineer, you will contribute to strategic planning and lead the implementation, development, and optimization of our network infrastructure. This includes a deep involvement in cloud-based environments (AWS) and Meraki systems. Your responsibilities encompass designing, implementing, and maintaining sophisticated LAN, WAN, and wireless networks, ensuring robust security, and providing advanced problem resolution. You will act as a senior escalation point for complex network issues and collaborate closely with IT leaders to achieve seamless integration and optimal network performance.

Your role as a Senior Network Engineer is not just about maintaining our network; it's about leading the way in network innovation, security, and efficiency. Join us and be a part of a team that values expertise, vision, and a commitment to excellence.

Your Success Profile

What You Will Work On

Network Monitoring and Performance Analysis

• Cisco Meraki Dashboard: Utilize the Meraki dashboard to monitor network performance across all office locations, including traffic flows, connectivity issues, and usage statistics.
• AWS CloudWatch: Use AWS CloudWatch to monitor the performance of the AWS network infrastructure, checking for any abnormal activity or performance degradation.

Security Management

• Meraki Security Appliance Configuration: Configure and manage security settings on Meraki appliances, including firewall rules, VPN settings, and intrusion prevention systems to ensure secure network connectivity.
• AWS Security Groups and Network ACLs: Regularly review and update AWS security groups and network ACLs to ensure only authorized access to network resources.

Network Configuration and Optimization

• Meraki Network Changes: Implement changes to the network configuration as needed, such as adjusting Wi-Fi settings, switching configurations, or deploying new sites within the Meraki dashboard.
• AWS VPC Management: Configure and manage AWS Virtual Private Cloud (VPC) settings, including subnets, route tables, internet gateways, and peering connections.

Project and Capacity Planning

• Network Expansion: Plan and execute network expansion projects, such as opening new office locations or upgrading existing network infrastructure.
• Capacity Planning: Monitor network capacity and plan for upgrades or expansions in both Meraki and AWS infrastructures to meet growing organizational needs.

Troubleshooting and Support

• Issue Resolution: Respond to network issues as they arise, troubleshooting problems related to connectivity, performance, or security across both Meraki and AWS environments.
• Help Desk Support: Provide technical support to internal staff experiencing network-related issues, working closely with IT support teams.
• Support AV engineer with physical tasks such as mounting TVs, audio-visual equipment setup/maintenance, and similar activities; occasionally help with running meetings with direction from our AV engineer
• Other related duties as assigned.

How You Will Do Your Work

In the Senior Network Engineer role, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
• Customer Focus: Strong orientation towards understanding and meeting the needs of internal and external customers.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Experience: Several years of experience in high-level network engineering, with a focus on AWS, Meraki, advanced networking, and security.
• Certifications: CCNA/CCNP certification preferred; additional certifications in AWS, Meraki, or related fields highly regarded.
• Strategic Thinking: Ability to envision and implement high-level network strategies that align with business objectives.
• Problem-Solving: Advanced analytical skills to troubleshoot complex network issues effectively and efficiently.
• Communication: Exceptional communication abilities to convey technical concepts to both technical and non-technical stakeholders.
• Team Leadership: Proven experience in leading and mentoring network teams, fostering a collaborative and innovative work environment.

Advanced Technical Skills Required:

• Network Architecture: Expertise in sophisticated network structures and protocols, emphasizing AWS and Meraki environments. Proficient in transit gateway configurations and VPC peering to ensure optimized interconnectivity and scalability within cloud infrastructures.
• Advanced Routing & Switching: Profound knowledge in dynamic routing protocols (OSPF, BGP, EIGRP) and complex switching solutions. Experience in leveraging AWS's transit gateways for efficient network routing and management.
• Network Security: Advanced competency in network security strategies, including the implementation and management of NACLs (Network Access Control Lists) and security groups to safeguard AWS environments. Proficient in firewall configurations and intrusion prevention systems, with a focus on maintaining robust security postures in cloud and on-premises networks.
• Cloud Networking: In-depth understanding and experience with cloud-based network services, particularly AWS, and Meraki cloud-managed networks. Skilled in VPN troubleshooting and implementing secure, reliable VPN connections for remote access and site-to-site connectivity.
• Analytical Troubleshooting: Skilled in diagnosing and resolving intricate network issues using advanced tools and methodologies. Experienced in troubleshooting complex VPN issues and ensuring optimal network performance.
• Zero Trust Architecture: Proficient in implementing Zero Trust principles using Cloudflare and other security technologies. Expertise in enhancing network security by enforcing strict identity verification and minimizing trust assumptions within the network.

The base wage range for this position based in our New York City Office is targeted at $142,500.00 to $156,750.00 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.

Our DEIB Report and Our DEI Commitment

The Role

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​

As a Backend Engineer for Linktree’s Data and Machine Learning team, you’ll be responsible for building scalable, performant backend systems that support our data and ML capabilities. These systems will unlock impactful new opportunities for our tens of millions of users and our billions of visitors around the world. Most of all, they’ll help Linktree achieve our mission: To empower anyone to curate and grow their digital universe.

​

You’ll also help us test new ideas quickly, by working in lean, build-measure-learn cycles. You’ll develop rapid prototypes, test them on real users, and iterate based on learnings and user-feedback.

​

You’ll be part of a cross-functional team of ML engineers, backend engineers and data engineers, fostering cross-discipline collaborations to achieve impressive results. You’ll work across a broad range of ML and AI technologies, including natural language processing, computer vision and recommender systems.

​

You’ll work in London, with 3 days per week from our office and 2 days per week from home.

​

What You’ll Own

-------------------

​

• You’ll design, implement, test and scale high-performance backend systems that support our ML and AI capabilities;
• You’ll collaborate with other cross-functional teams to integrate these solutions into our core products;
• You’ll participate in lean, fast-paced sprints, quickly prototyping and testing back-end solutions to innovate and iterate at speed;
• You’ll maintain and optimise system performance, ensuring our backend infrastructure is robust, scalable and performant;
• You’ll champion best practices for backend development and contribute to our culture of technical excellence.

​

Who We’re Looking For

-------------------------

​

• You have at least 4 years of relevant experience as a Backend Engineer in a high-growth technology company;
• You have hands-on experience of delivering complex, technical projects in this space;
• You have deep expertise in backend technologies, with a strong understanding of system design, data structures, and algorithms;
• You have experience building data pipelines and working with offline data processing technologies;
• You have at least a Bachelor’s Degree in mathematics, statistics, physics, computer science, or a related discipline (a Master’s Degree or PhD is a bonus);
• You have clear experience of shipping software AND driving business impact;
• You thrive in an fast-paced, agile product development environment;
• You have experience using “build-measure-learn” cycles to ship quickly, iterate and derive powerful insights;
• You can work from our London office 3 days per week.

​

P.S. If you don’t tick every box in this ad, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!

​

Where and How We Work

​

We are a global and diverse group offering a truly flexible and family friendly work environment. Kids, pets, and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid approach.

​

We offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company, but we aim to work asynchronously where possible.

​

How We’ll Help You Thrive

​

Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together. Some ways we support you:

​

• An annual wellbeing allowance ($7,000 AUD / $4,900 USD) to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set up - the choice is yours!
• 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance.
• Retirement savings plan.
• Generous time off for vacation, holidays, parental leave, volunteer time and other categories.
• Employee Stock Option Program - we want each and every employee to share in the company’s success as we go further together.

​

We believe in promoting a culture that celebrates unique backgrounds, talents, and experiences. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. To learn more about our benefits, including our parental leave program, volunteering leave, DE&I initiatives, and more, click here!

​

Our Story

​

We're on a mission to empower anyone to curate, grow and monetize their digital universe. We created the "link in bio" category and are trusted by some of the world's biggest brands and celebrities including TikTok, The UN Environmental Program, The White House, F1, Manchester United, Olivia Rodrigo and Selena Gomez. With over 40,000 new accounts created everyday, Linktree is the fastest growing leader in our category. Linktree has partnered with some of today’s biggest names like Amazon, TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit and more to help unify users’ digital spaces—  and we’re just getting started. Join us in empowering everyone from businesses to creatives in building their online presence.

​

At Linktree, we celebrate and support everyone’s perspective and background, and we’re proud to be an equal opportunity workplace. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging, because we believe in going further together. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.

​

The Role

------------

​

We are looking for Staff backend software engineers who are great problem solvers, enjoy collaborating with others (not just engineers) that value well-written and tested code. As an engineer at Linktree, you’ll be working together with various members and teams to achieve your goals. You’ll dive deep into how we currently work and help us optimize it as you grow into your role. We’re just getting started, so joining us now means a LOT of influence on the direction we’re going.

​

As a member of the Commerce team, you will be working on a 0 to 1 social commerce product for Linktree. You'll be joining at an early stage of product development, where you get to own, shape, and ultimately build the product. We're a start-up within a start-up. 

​

What You’ll Own

-------------------

​

• Build products that directly help Linkers earn a living.
• Make technical decisions working backwards from a desired outcome and you take pride in building simple solutions to achieve that goal.
• Work in cross-functional teams to build the services and infrastructure that power core commerce experiences (product management, transaction tracking, managing payments to creators, integrating with third party merchant stores).
• Improve operational efficiency by shipping infra that optimizes performance, reliability and efficiency

​

Who We’re Looking For

-------------------------

​

• Someone with experience leading product teams in early product development and who both loves designing durable, extensible systems while also feeling comfortable building a first version quickly to validate then iterate.
• Bachelor’s degree in Engineering, Computer Science, or equivalent and 8+ years of Software Engineering experience
• Experience building modern backend services that power web and mobile front ends, and manage the cloud infrastructure that powers your services.
• Experience with our core service stack (Typescript, Node.js and PostgreSQL, GraphQL). A plus is experience with the rest of our stack: AWS (S3, EventBridge, SQS, Lambdas, ECS, CDK), PHP, Snowflake for our data warehouse.
• Experience building e-commerce platforms is a plus.
• Experience working with industry-wide payment facilitator services (Stripe, Paypal) and building systems for payment tracking is a plus.

​

Linktree is committed to providing a competitive compensation package. Our cash compensation amount for this role is targeted at $175,000-$225,000 in the San Francisco Bay or Los Angeles area. Final offer amounts are determined by multiple factors including candidate expertise, the scope of role and level, and may vary from the amounts listed above.

​

P.S. If you don’t tick every box in this ad, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!

​

Where and How We Work

​

We are a global and diverse group offering a truly flexible and family friendly work environment. Kids, pets, and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid approach.

​

We offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company, but we aim to work asynchronously where possible.

​

How We’ll Help You Thrive

​

Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together. Some ways we support you:

​

• An annual wellbeing allowance ($7,000 AUD / $4,900 USD) to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set up - the choice is yours!
• 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance.
• Retirement savings plan.
• Generous time off for vacation, holidays, parental leave, volunteer time and other categories.
• Employee Stock Option Program - we want each and every employee to share in the company’s success as we go further together.

​

We believe in promoting a culture that celebrates unique backgrounds, talents, and experiences. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. To learn more about our benefits, including our parental leave program, volunteering leave, DE&I initiatives, and more, [click here](https://linktr.ee/s/about/careers/#:~:text=and linking limitlessly.-,Thrive%2C your way,-Staying healthy%2C inspired)!

​

Our Story

​

We're on a mission to empower anyone to curate, grow and monetize their digital universe. We created the "link in bio" category and are trusted by some of the world's biggest brands and celebrities including TikTok, The UN Environmental Program, The White House, F1, Manchester United, Olivia Rodrigo and Selena Gomez. With over 40,000 new accounts created everyday, Linktree is the fastest growing leader in our category. Linktree has partnered with some of today’s biggest names like Amazon, TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit and more to help unify users’ digital spaces—  and we’re just getting started. Join us in empowering everyone from businesses to creatives in building their online presence.

​

At Linktree, we celebrate and support everyone’s perspective and background, and we’re proud to be an equal opportunity workplace. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging, because we believe in going further together. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.

​

The Role

------------

​

We are looking for Senior Frontend Software Engineers who are great problem solvers, enjoy collaborating with others (not just engineers) that value well-written and tested code. As a Frontend Engineer at Linktree, you’ll be working together with various members and teams to achieve your goals - You’ll dive deep into how we currently work and help us optimize it as you grow into your role. We’re just getting started, so joining us now means a LOT of influence on the direction we’re going.

​

As a member of the Commerce team, you will be working on a 0 to 1 social commerce product for Linktree. You'll be joining at an early stage of product development, where you get to own, shape, and ultimately build the product. We're a start-up within a start-up. 

​

What You'll Own

​

• We look for engineers with strong product instincts who can own projects and build from 0 -> 1
• Drive collaborative cross-functional architectural evolutions to ensure we continue to uphold industry leading frontend application performance benchmarks for our Linkers as the product evolves.
• Design and drive ways of working that set teams up to deliver high performance and quality software at speed.
• Tech Stack: Primarily use React and React Native front ends with NodeJS backends, written with Typescript. The rest of our stack includes MySQL, Postgres, AWS (DynamoDB, Lambda, ECS, CDK, Glue, Firehose, EventBridge), Snowflake. We have a Symfony + Doctrine PHP monolith with Twig templates, too.
• Ensure that components are functional, elegant, performant, and mobile-friendly
• Understand when and how to run UI tests
• Collaborate with, inspire and motivate a global squad of designers, PMs and engineers across North America and Australia to enable effective execution towards ambitious outcomes.
• You will work in cross-functional teams, where you will have real ownership over a problem end to end.

​

Who We're Looking For

​

• Bachelor’s degree in computer science or technical field, or equivalent experience 6+ years of software development, and 3+ years of React experience
• An appreciation for maintaining core applications, their development and upkeep
• Understand how to balance and advocate for quality in the face of fast moving product delivery cycles
• Comfortable to design and build full stack solutions to drive a north star vision for the frontend
• Prior experience working with component libraries or design teams in user-facing applications
• Deep understanding of front-end architecture and data-driven development
• Interested in moving microservices and microfrontends
• You enjoy helping people, including both your teammates and our users

​

Linktree is committed to providing a competitive compensation package. Our cash compensation amount for this role is targeted at $160,000-$200,000 in the San Francisco Bay or Los Angeles area. Final offer amounts are determined by multiple factors including candidate expertise, the scope of role and level, and may vary from the amounts listed above.

​

P.S. If you don’t tick every box in this ad, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!

​

Where and How We Work

​

We are a global and diverse group offering a truly flexible and family friendly work environment. Kids, pets, and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid approach.

​

We offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company, but we aim to work asynchronously where possible.

​

How We’ll Help You Thrive

​

Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together. Some ways we support you:

​

• An annual wellbeing allowance ($7,000 AUD / $4,900 USD) to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set up - the choice is yours!
• 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance.
• Retirement savings plan.
• Generous time off for vacation, holidays, parental leave, volunteer time and other categories.
• Employee Stock Option Program - we want each and every employee to share in the company’s success as we go further together.

​

We believe in promoting a culture that celebrates unique backgrounds, talents, and experiences. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. To learn more about our benefits, including our parental leave program, volunteering leave, DE&I initiatives, and more, [click here](https://linktr.ee/s/about/careers/#:~:text=and linking limitlessly.-,Thrive%2C your way,-Staying healthy%2C inspired)!

​

Our Story

​

We're on a mission to empower anyone to curate, grow and monetize their digital universe. We created the "link in bio" category and are trusted by some of the world's biggest brands and celebrities including TikTok, The UN Environmental Program, The White House, F1, Manchester United, Olivia Rodrigo and Selena Gomez. With over 40,000 new accounts created everyday, Linktree is the fastest growing leader in our category. Linktree has partnered with some of today’s biggest names like Amazon, TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit and more to help unify users’ digital spaces—  and we’re just getting started. Join us in empowering everyone from businesses to creatives in building their online presence.

​

At Linktree, we celebrate and support everyone’s perspective and background, and we’re proud to be an equal opportunity workplace. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging, because we believe in going further together. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.

​